Servicing

We have our own team of Service Technicians who service and maintain our Cleanstream TXR Systems.

Since 2015, our technicians have been providing excellent customer service across the entire Northland area. Our team are professional, knowledgeable and familiar with the processes of your system.

A typical, thorough service takes1-1.5 hours to complete, once a year, and costs $180 plus GST (as of 1-8-2020, price will increase to $200 plus GST).

We also service our own Duracrete manufactured (prior to 2011) Cleanstream Aerated Systems. This model requires a 6 monthly service at $130 plus GST (as of 1/8/2020, price will increase to $140 plus GST).

Should you experience any issues or alarms with your Cleanstream System, please view the informative troubleshooting videos below, refer to your user manual or contact us.

Phone: 0800 387 227
Email: servicemanager@duracrete.co.nz

If you own a Duracrete manufactured Cleanstream System of any model and it is not currently serviced by its manufacturer, please contact us to arrange a site visit and inspection.