Tank Repairs

Cracks in concrete water storage tanks are not uncommon. Fortunately, with a concrete tank, repairs are available for all issues, so replacing the tank is usually not necessary.

We repair all Duracrete water tanks using a variety of repair products and procedures, depending on the specific issue. Our repairs are conducted by experienced and knowledgeable staff and all team members are trained and qualified in confined spaces, working at heights, and first aid.


Mastermix repairs

Sika Combiflex Bandage

Identifying the Issue:

If you’ve noticed an issue with your water tank developing a crack, rest assured that it will remain structurally safe and sound thanks to our Steel Fibre Technology, and that we will assist with rectifying or monitoring the problem.

Common causes of cracks and water loss:

  • Natural curing of concrete
  • Fibre weeps/bug holes
  • Incorrect site preparation
  • Ground movement
  • Temperature changes
  • Damage during backfilling
  • Leaking fittings/taps/toilet cisterns
  • Accidental syphoning

To help you assess the problem and identify the issue,please take a look at our Tank Repairs Information Flyer. After reading this document, you may decide that no further action is necessary.

Resolving the issue:

If you require further assistance, please complete our online Warranty Claim Form.

You will need to prepare the following information:

  • Tank age
  • Location
  • Amount of water loss
  • Other details to help us assess the issue

If you prefer a paper copy of the Warranty Claim Form, let us know your address, and we will post one to you. Alternatively, you can pick one up from our office at 37 Saleyards Rd, Kauri, between 8:15 a.m. and 4:15 p.m.

Once the form is completed and photos are received, our office will pass the information to our experienced tank repair specialist. His office days are Tuesday to Friday, so please be patient as he reviews the information you have provided. He will contact you to discuss the most appropriate solution.

Please note that not all issues are covered under our Warranty Terms and Conditions. If not, we will provide a quote before undertaking any repair work for you.

 

 

Online Warranty Claim Form

Please complete this form to the best of your knowledge.

    Region *
    For tank servicing in other regions please contact Bowers (Te Awamutu) and Wrights (Palmerston North).

    Are you the original purchaser of the tank(s)? *

    Description of crack

    Is the crack horizontal or vertical?

    Does the tank with the issue have a pump inside?

    Can the tank(s) be isolated from other tanks onsite?

    Is the tank(s) easily accessible?

    Please attach relevant photos:

    Would you like your tank cleaned while it's being repaired?

    If yes, which cleaning service/s?

    A copy of your responses will be emailed to the address you provided.